Buy-CyclesSM
A MobShop Buy-Cycle is a short period of time during which a
particular product is for sale—usually from three to five days.
During this period, the price of each product falls incrementally,
according to the number of buyers, until the closing price is
reached. A Buy-Cycle closes either when the predetermined timeframe
ends, or when the maximum number of orders is reached. At this
point, every buyer in the Buy-Cycle is charged the final price.
Joining a Buy-Cycle authorizes MobShop to charge your credit card
for the current cycle price, shipping and tax. Additionally, by
joining a Buy-Cycle, you are agreeing to the terms and conditions
provided herein. Do not join a Buy-Cycle if you do not agree to
abide by these terms and conditions. Orders are considered
non-cancelable once submitted, but we reserve the right to cancel
orders if the product is of limited availability or if we believe an
order has been placed for the purpose of resale. MobShop is not
responsible for unprocessed bids.
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Payments
MobShop accepts VISA, MasterCard, American Express and
Discover Card credit cards for payment. Charge totals are authorized
based on the current cycle selling price or selected Save a
SpotSM tier, plus estimated shipping costs
and applicable tax, if any. This authorization will be outstanding
until the Buy-Cycle has closed, purchases have been shipped, and all
estimated charges can be calculated. The resulting charge appearing
on a customer invoice and billed to the credit card will never
exceed the estimated charge at authorization, and because of our
unique demand aggregation model, actual charges will often be much
lower than the initial authorization amount.
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Sales
Tax
As required by law, sales tax will be
charged on all customer orders shipped to states in which a
particular supplier has a physical presence, unless the state does
not charge sales tax. Since we work with multiple suppliers located
in various states, sales tax may apply on certain orders. If you are
a tax-exempt individual, we cannot override our system to remove the
tax applied. Please work with your state and federal tax bureaus to
receive a credit.
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Shipping
Policy
MobShop honors the carrier
relationships and pricing of our supplier partners. From time to
time, we will offer special shipping promotions for particular
products or categories. If shipping is free, you will see the option
for free promotional shipping during the checkout process. MobShop
will not refund shipping costs due to customer oversight after a
purchase is authorized. An additional insurance charge of 35 cents
per $100 is added for all levels of shipping. Products of
significant value mailed USPS will be shipped via certified mail.
Upon completion of the Buy-Cycle, all purchases will be packaged and
shipped from our supplier partners' warehouses.
Most products ship within three to five business days after
your Buy-Cycle has closed. To calculate the approximate date of
delivery, count three to five business days from the date your
Buy-Cycle closes, PLUS the number of days in whichever shipping
method is chosen (e.g., overnight, 2nd day, 5-7 day, etc.). Once
packing and shipping operations are complete, final billing will
occur. We will send you shipping notification, including the final
price of the good and the actual tax charges. At this time, we do
not ship to locations outside of the United States. We also cannot
ship to Post Office Boxes or APO addresses.
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Backorder
Policy
MobShop works with its suppliers to
ensure that they have available stock for all products before they
are featured on MobShop's site. However, sometimes unforeseen demand
leads to backorder situations. If a product is on backorder, either
the supplier or MobShop will notify the customer of the delayed
shipment of their product. At that time, customers will have the
option to cancel their order. We will work with other supplier
channels to secure inventory to fulfill the order demand as soon as
possible. If product is on indefinite backorder and we are unable to
source the product from another supplier, then we will contact the
customer and cancel the order.
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Returns and
Warranties
Returns and exchanges are handled
directly through the supplier of your product, according to the
terms and conditions of their individual policy. To find the name
and phone number of your supplier, please see your Customer Receipt.
If you cannot determine the name of your supplier or have difficulty
contacting them, contact MobShop Customer Support for assistance at
(800) 733-5612 or service@mobshop.com.
Occasionally our partner suppliers ask MobShop to facilitate
returns and exchanges on their behalf. In such cases, MobShop's name
will appear under the supplier heading on your Customer Receipt and
we will handle your return or exchange directly.
Please be aware that all returns handled through MobShop or our
supplier partners must be accompanied by a valid Return
Authorization Number clearly marked on the OUTSIDE of the return
shipping container. Both MobShop and our supplier partners are
unable to accept unauthorized returns. You can obtain a Return
Authorization Number from the supplier of your product. In cases
when we facilitate returns and exchanges on the supplier's behalf,
you can obtain a Return Authorization Number from MobShop. For
complete information on the specific return and warranty policies
set by MobShop and our supplier partners, please see our Supplier
Policies or make a selection from the list of suppliers below.
For the complete Returns and Warranty policies of our
Supplier Partners, simply click on the name below.
MobShop: 1.800.733.5612
BatteryBikes.com: 1.877.860.3900 ext.
532640
beOutdoors.com: 1.805.381.0015
BigFitness.com: 1.888.292.-1807
Fogdog Sports: 1.800.624.2017
FramesDirect: 1.800.248.9427
Fusion.com: 1-415-437.9680
Golf Discount: 1-888-394.4653
HeadsetDiscounters.com: 1-800-450.7686
K'rooz: 1-877-576.6946
Polar Electro: 1.800.227.1314
Replay Networks: 1.800.933.5899
ShopSports.com: 1.800.383.9525
Xerox Corporation: 1.800.ASK.Xerox
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Product Warranties
Each product offered by MobShop is subject to the terms and
conditions of that product's manufacturer's warranty. Please contact
the manufacturer with questions regarding the product and/or its
warranty. Extended warranties are sometimes offered directly through
the manufacturer; please contact them if you are interested in
purchasing an extended warranty. MobShop does not provide an
additional warranty on products offered.
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Order
Cancellations
Because MobShop's dynamic
pricing is based on the number of people who actually join a
Buy-Cycle, customers cannot cancel their orders once they have
committed to a purchase. However, after you have received an item it
may be returned or exchanged in accordance with the policy set by
the supplier.
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Customer
Service
We want to make your experience with
MobShop as easy as possible. MobShop Customer Support is here to
facilitate any issue resolution between our customers and our
suppliers. We can be reached by calling (800) 733-5612 or emailing
service@mobshop.com. Our
Customer Support representatives are available 7 days a week, 24
hours a day.
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Fraud
It is a violation of the law to join a Buy-Cycle in a false
name or with an invalid or stolen credit card, even if we authorize
the transaction. Be aware that even if you use a fictitious name or
invalid account, your web browser transmits a unique address to us,
which can be used by law enforcement officials to identify you.
MobShop cooperates with law enforcement officials to prosecute fraud
cases to the fullest extent of the law.
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Promotions
General Promotion Policy
This General Promotion
Policy, in conjunction with the specific terms and conditions of
each individual promotion, apply to all MobShop promotions. If a
conflict arises, the terms and conditions of the individual
promotion control. Participation in a promotion and/or use of a
promotion code is limited to one per customer. Each promotional
offer expires on the date stated in the individual offer or when the
maximum number of users is reached. If no date is stated,
promotional offers expire sixty days from first transmittal of the
promotional offer by MobShop. Each promotional offer applies toward
the purchase of a single product only, does not include taxes,
shipping or handling, and is not redeemable in combination with
other offers or promotions. Dollar-off promotional offers are only
valid for orders that exceed the dollar value of the offer. Any
misuse or fraudulent use of any promotional offer will void the
offer. Void where prohibited, taxed, or restricted by law. MobShop
is not responsible or liable for altered, lost, illegible or
incomplete submissions or for human, telephone, computer, online, or
technical malfunctions or failures. If any promotional offer is
compromised by a virus, bugs, non-authorized human intervention or
other causes beyond the control of MobShop which corrupt or impair
the administration, security, fairness or proper operation of the
offer, MobShop reserves the right in its sole discretion to suspend
or terminate the offer.
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Legal
Information
Copyright
All content
included on this site, such as text, graphics, logos, buttons,
icons, images, audio clips, and software, is the property of
MobShop, Inc. or its content suppliers and is protected by U.S. and
international copyright laws. The compilation (meaning the
collection, arrangement and assembly) of all content on this site is
the exclusive property of MobShop, Inc. and is protected by U.S. and
international copyright laws. All software used on this site is the
property of MobShop, Inc. or its software suppliers and is protected
by U.S. and International copyright laws. The content and software
on this site may be used as a shopping resource. Any other use,
including the reproduction, modification, distribution,
transmission, republication, display or performance, of the content
on this site is strictly prohibited.
Servicemarks
Anti-sweepstakes, Bringing Commerce Together, Building Commerce
Together, Buy-Cycle, Buy Together, Buy Together Save Together, Buyer
Flash, Click & Tell, ConnectedBuy, Demand Coordination, Get It
Together, Get your @#!? Together, Group Buying Network, It's Better
Together, MobShop, MobShop Network and Some Assembly Required are
service marks of MobShop, Inc. in the United States and other
countries. MobShop graphics, logos and service names are service
marks of MobShop. MobShop's service marks may not be used in
connection with any product or service that is not MobShop's that is
likely to cause confusion among customers as to the source or
quality of the product or service or in any manner that disparages
or discredits MobShop, Inc.
Patents
This site is
covered by at least one pending patent application.
Disclaimer
This site is provided by MobShop on an
"as-is" basis. MobShop, Inc. makes no representations or warranties
of any kind, express or implied as to the operation of the site, the
information, content, materials or products, included on this site.
To the full extent permissible by applicable law, MobShop, Inc.
disclaims all warranties, express or implied, including but not
limited to implied warranties of merchantability and fitness for a
particular purpose. MobShop, Inc. will not be liable for any damages
of any kind arising from the use of this site, including but not
limited to direct, indirect, incidental punitive and consequential
damages.
Applicable Law
This site is created and
controlled by MobShop, Inc. in the State of California, USA. As
such, the laws of the State of California will govern these
disclaimers, terms and conditions, without giving effect to any
principles of conflicts of laws. We reserve the right to make
changes to our site and these disclaimers, terms and conditions at
any time.
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