Saturday, October 30, 2004

Product Overview

CitySpan’s software addresses the needs of two audiences. Service providers use our Client Management System to track participation in their programs and make more informed decisions about their service offerings. Grant makers use our Grant Management System to organize service agreements, review participation in social programs and make strategic decisions about the allocation of funds.

Typically these capabilities are provided by separate vendors specializing in either “client management” or “grant management” systems. CitySpan is the only vendor to fully support both capabilities and make them available online, from any web browser.

For Service Providers

CitySpan's Client Management System is a highly configurable and efficient tool for tracking services. Our system helps providers meet all of their data management challenges: registering clients, scheduling programs, recording attendance and evaluating results. The system supports classroom activities, case management, drop-ins and outreach, and can be adjusted to reflect a unique program structure. In fact, our software has been configured to reflect over 50 program designs.

For Grant Makers

CitySpan’s Grant Management System is a flexible web-based documentation system that gives grant makers a single point of storage for all form-based communications. By automating data collection and reporting, the system lets grant makers focus on policy making and program evaluation, rather than paper processing and number crunching. Our platform supports proposal review, project scoping, budgeting, invoicing and performance reporting. Like our Client Management System, the grants solution can be configured to meet any unique program design.

Integration Framework

While CitySpan's client and grant management systems are designed as stand-alone applications (separate engineering teams make sure each system leads the industry in terms of features, flexibility and user satisfaction), they can also be integrated. Using CitySpan's Integration Framework, organizations can demonstrate to funders the positive benefits of their investments, and grantors can translate this data into evaluations, cost-benefit analyses, community impact assessments and achievement reports