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SAMPLE RESUME
Technical Writer
PROFILE
Freelance technical writer,
editor and indexer with more than 10 years of experience.
Areas of expertise include:
Feature Writing &
Indexing
- Writing feature articles
about community events and local personalities
- Preparing clear and concise
indexes for multiple manuals
Technical Writing &
Contracts
- Writing documentation
for developer, operations, user and policy manuals
- Writing and administering
personal-services contracts, contracting policies and
administrative procedures
Researching & Interviewing
- Interviewing subject matter
experts for developer, operations and user design documents
- Performing documentation
usability tests: identifying, resolving and documenting
system problems
Copyediting & Proofreading
- Editing manuscripts for
style, grammar, spelling and typographical errors
- Creating and updating
house style guides and release notes
Production & Management
- Managing documentation
throughout project life cycle, supervising and training
staff of six
- Selecting and editing
submitted stories; selling advertising space
STAFF POSITIONS
AMDOCS CANADA
Technical Writer (2000-2003)
Researched, wrote, tested and edited developer, operations
and user manuals for provider of Internet software solutions
to top-tier telecommunications companies.
ROYAL BANK FINANCIAL GROUP
Analyst, Systems & Technology (1998-2000)
Earned awards for producing Y2K certification, documenting
systems and implementing a bank-wide change that resulted
in $1.4 million savings to client, a provider of international
banking and investment services.
CANADIAN BROADCASTING CORPORATION
Associate Contract Officer (1991-1998)
Wrote, edited and authorized personal services contracts
for Canadian public radio and television broadcaster, ensuring
adherence to CBC policies, union and talent agreements and
financial, tax and legal requirements.
OUTCROP LTD
Advertising/Editorial Assistant (1990)
Wrote features and sold advertising for publisher of Outcrop
and Northwest Explorer magazines.
TECHNICAL SKILLS
Word, Framemaker (IXGen),
Acrobat, Webworks, RoboHELP, Photoshop, Paint Shop Pro,
SKY Index, Visio, PowerPoint, Excel, HTML, XML, Java, C++,
Visual Basic, COBOL
EDUCATION & TRAINING
George Brown College: Technical
Communication & Editing Certificates
Editors' Association of Canada: Indexing from A to Z, Proofreading
Ryerson Polytechnical Institute: Bachelor of Applied Arts,
Journalism
PROFESSIONAL MEMBERSHIPS
Editors' Association of Canada
Indexing and Abstracting Society of Canada
Society for Technical Communication, Toronto Chapter
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