PROFILE

Senior sales account executive specializing in commercial risk management, customer information management, strategic sourcing and technology integration. Considerable experience in the Northern California business market, especially supply-chain management and CIM segments. Excellent communicator and presenter; polished people and team-building skills.

EXPERIENCE

DUN & BRADSTREET: San Francisco, CA (2000 - Present)
Senior Consultant, Global and Major Accounts
As a lead player in the Northern California branch of D&B's largest-accounts office, I leverage my hard-won business and consultative sales skills with my technical knowledge to first understand customer business processes, and then develop, position and implement an effective solution, creating strong relationships and future up-sell opportunities. Key accounts include the following:

• Cisco Systems (Credit)
• Hewlett Packard (Credit, CIM, Procurement)
• Oracle (Credit, CIM)
• Siebel Systems (Credit, CIM)
• Verisign (CIM)
• Wells Fargo (Credit, CIM)

DUN & BRADSTREET: Orange, CA (1999 - 2000)
Applications Specialist, Risk Management Software
Drove results of D&B's Risk Assessment Manager, a client-server finance system that accounts for over $40 million in annual revenue. Worked closely with clients to enhance their business credit process. Formed and facilitated user groups for risk-management products, enabling customers to learn innovative uses for D&B product; as a result, grew revenue results in seven major markets.

DUN & BRADSTREET: Tucson, AZ (1996-1999)
Systems Administrator, Dun & Bradstreet Call Center
Managed day-to-day technical administration of a 100-seat call center that focused on updating the D&B database of U.S. and Latin American businesses. My role involved in-depth mastery of data acquisition and maintenance techniques, as well as constant updates to mission-critical technology.

EDUCATION

Master of Business Administration, Technology Management
University Of Phoenix: San Francisco, California
Bachelor of Science, Business Information Systems
University Of Phoenix: Tucson, Arizona

CERTIFICATIONS, AWARDS & OTHER RELEVANT EXPERIENCE

• Acclivus: Certified in the Acclivus method of account management, a comprehensive approach to consultative client-sales engagements.
• D&B Pioneer's Sales Contest: Recognized as the account consultant in Europe and North America responsible for the most successful integrations for calendar year 2001.

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