I'm a seasoned administrator with over ten years of experience in writing, project management, customer service and other administrative projects. I've spent the last decade committed to making a difference in the lives of others: I'm a dedicated community servant with solid professional and volunteer experience in educational, developmental and GLBT settings. I'm currently seeking a senior administrative position at an organization where I can contribute my technical writing and project management skills -- preferably while wearing several different hats.

SKILLS, EXPERIENCE & ACCOMPLISHMENTS

Administrative
My approach to running an office is simple, efficient and direct: I analyze existing systems, determine where waste is being generated, develop an easy plan for streamlining data and processes, and then implement this plan with a minimum of disruption in the daily operations of the organization and its employees. I tend to do this whereever I'm employed -- I don't like wasting time that could be better spent in creative pursuit of the organization's objectives. My administrative experience includes the following accomplishments:

• Supervised data entry clerk and several administrative volunteers.
• Created and implementing new filing systems and data cleanup processes for four offices.
• Overhauled fundraising and donor-relations departmental policies.
• Managed numerous direct mail campaigns, donor acknowledgments and other bulk mailings.
• Trained volunteer receptionists on greeting visitors and fielding confidential phone inquiries.
• Served as substitute receptionist at 100-person workplace.

Writing & Communications
My communications experience encompasses most types of professional and business writing, including technical writing, grant writing, journalism, media presentations, marketing, internal company communications and creative writing. Some of my writing projects included the following:

• Wrote, edited and designed quarterly newsletters and weekly bulletins.
• Developed technical procedure manuals about donation processing, database reporting and other administrative functions.
• Created and distributed event flyers, staff and faculty memos and precise meeting minutes.
• Wrote monthly column for local Santa Cruz newspaper.
• Wrote successful grant proposal for independent book project.
• Served as plenary speaker at the National Women’s Studies Association conference on women’s creativity.

Project Management
As a volunteer and development director for several nonprofit organizations, project management was a daily way of life. To be successful in this respect, I've developed excellent communication and interpersonal skills, strong organizational skills, a precise eye for detail, and a proven ability for resource allocation and management. Some of my most interesting projects included:

• Directed karaoke fundraiser and drawing that resulted in unprecedented financial support.
• Initiated and produced successful 100-person fundraising dinner for independent book project.
• Managed vendor relations for 33^rd Annual San Francisco Wine Auction & Tasting fundraiser.
• Created and presented event-planning guide for staff.
• Acted as curator for group art show at the University of California, Santa Cruz.
• Organized, planned and provided outreach for "unlearning" racism and homophobia workshops.

Computer Skills
I'm fluent in a number of different programs, including MS Word, Excel, FileMaker Pro, PhotoShop, PageMaker, Microsoft Publisher, Eudora, Outlook Express, Access, PowerPoint, Quark, Adobe PageMill, and WordPerfect. I'm very friendly with Macintosh and PC platforms and I have extensive experience with Internet research and guerilla marketing. I've accomplished the following:

• Designed, created and wrote documentation for relational FileMaker Pro and Excel databases.
• Maintained web site and consulted with designers on web site improvements.
• Created and implemented company-wide data-naming conventions.

EMPLOYMENT HISTORY

Director of Development & Communications Aurora Elementary School, Oakland  (2000-2001)
Managed development programs for fundraising activities, including annual giving campaign. Coordinated efforts of the board and development committee. Managed and coordinated parent volunteers in related activities. Managed school communications and marketing, including newsletter, weekly flyer, brochure, web site design. Oversaw development of new school-wide database. Developed communication structures and policies. Worked closely with the Board of Directors, Diversity Committee, Development Committee and Parent Council on the growth of parent participation and fundraising efforts. Managed and reviewed development budget.

Administrative Assistant, Development The Arc San Francisco, San Francisco (1999-2000)
Managed staff and volunteer participation in events such as the annual raffle and open house. Developed promotional materials for events. Assisted in the planning of fund-raisers such as the San Francisco Wine Auction & Tasting. Solicited in-kind donations from community businesses. Supervised data entry clerk. Managed administrative volunteers. Coordinated direct mail projects. Acted as point-person for donor software search. Created and maintained database for capital campaign.

Development Assistant Santa Cruz AIDS Project, Santa Cruz  (1997-1999)
Managed donor database. Created and maintained FileMaker databases for events and campaigns. Generated acknowledgment letters. Managed monthly donor program. Coordinated volunteers. Solicited in-kind donations. Assisted with event coordination.

Lab Technician & Customer Service Representative Bay Photo Lab, Santa Cruz (1994-1997)
Managed One-Hour lab, including producing photo, mixing chemicals, tracking data and performing monthly machine maintenance. Developed training procedures for lab technicians. Trained new lab technicians for all Bay Photo locations.

Photographer & Author Independent Book Project (1995- present)
Traveled across the country interviewing and photographing women for book project. Established nonprofit status under the Santa Cruz Community Center.

VOLUNTEER HISTORY

• Administrative Assistant Lesbians in the Visual Arts, San Francisco  (2000- present)
• Photographer Santa Cruz AIDS Walk & Santa Cruz County Needle Exchange (1997)
• Board of Directors Santa Cruz Lesbian Gay Bisexual Transgender Community Center, Santa Cruz (1994-1996)
• Volunteer University of California GLBN Resource Center, Santa Cruz (1990-1993)
• Residential Assistant University of California, Santa Cruz, Vito Russo House (GLBT-themed housing) (1990-1993)

EDUCATION

Bachelor of Arts: Art with Emphasis on Photography
University of California, Santa Cruz (1993)

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