SAMPLE RESUME
Network Administrator

PROFILE
Seasoned Network Administrator with seven years of broadbased IT experience, including desktop & server support, network implementations, troubleshooting, security, design, project management & technical lead experience.

TECHNICAL SKILLS

• Windows NT 3.5, 3.51 & 4.0 Workstation & Server; Windows 3.1, 3.11, 95 & 98; CC:Mail, Exchange & MS Mail; DOS 5.0 & 6.22; Solaris 2.7 Workstation & Server
• Extreme Networks 6816 & Summit48 Switches with Trunking, Fail-Over & Port Grouping
• WAN Connectivity with VPN, Leased Line, ISDN & Frame Relay
• Router Configurations with Cisco IOS 10.3, 11.2, 11.3, 12.0; Cisco Routers 7500, 7200, 3640, 2620, 4500, 2501 & 1601; Cisco Switches 3500, 2924 & 1900 with ISL Trunking & FastEtherChannel
• DNS, NIS, DHCP, WINS, Samba & HSRP; HP Openview, Optivity 6.0 for Windows
• Sniffer, Netxray, Network Monitor, Lanalyzer, Snoop & WinTCPDump
• MS Word, Project, Excel, Access, Powerpoint; Visio

CERTIFICATIONS
Microsoft Certified Professional (MCP); Cisco Certified Network Professional (CNP); Cisco Certified Network Associate (CNA); Certified NetWare Engineer; Certified NetWare Administrator

PROFESSIONAL EXPERIENCE

WOMEN IN COMMUNITY SERVICE (WICS)
Volunteer Network Administrator 2001
Managed computer & network aspects of move into a larger office space, including documenting existing equipment & network services, pricing for new equipment & services, & providing technical & scheduling information.

COMMTOUCH SOFTWARE
Network Administrator 5/2000-12/2000
BigIP with VRRP fail-over configuration, server pools & SSL Accelerator; BGP & EIGRP routing; HSRP, ESRP & 1000BaseSX; Extended Access Lists; Checkpoint Firewall-1 for firewalling & IPSec VPNs between data centers; Windows NT 4.0 2000 Professional & Advanced Server. WinTCPDump to capture packets on the Ethernet network; Tftp server to load images onto Cisco routers; Cisco 7513s, 7206s, 3640 & 2501; Extreme Black Diamond 6816 & Summit48 switches; BigIP HA+ with SSL Accelerator; COMPAQ servers; IBM Thinkpad; Adtran TSU CSU/DSU.

• Selected network service providers for the new cage at Equinix; researched new partners to provide ISP services at Equinix & local network services between datacenters; compared local services offered by Telseon & Pacific Bell; completed a cost-benefit analysis.
• Used telnet to configure trunking & fail-over on Summit 48 switches at the UK datacenter; configured EIGRP unequal path-cost load balancing; installed & configured HP Openview to monitor network devices utilizing SNMP

SALESLINK CORPORATION
Network Administrator (contract) 11/1999-5/2000
NetXRay to capture packets on the LAN; NT Server & UNIX server disk space status, NT event logs & BackupExec logs for errors. Technologies used: seven NT servers, two UNIX servers, 300 to 400 nodes & 250+ endusers; infrastructure present was 2 c2924c XL switches & 10BaseT hubs; SalesLink was installing FastHub 400's to upgrade to 100Mbps along all fiber links. Experience with Cisco 2621, Catalyst 2924M XL, Catalyst c2924c XL, FastHub c424M, 10BaseT, 100BaseTX, 100BaseFX & multimode fiber. Cisco routers & switches, NT 4.0 Server, IPSec VPN

• Projects: Performed network security audit & proposed solution significant network security issues; determined additional hardware & software needs for PIX 515 redundancy & fail-over configuration.
• Design: Designed a new EIGRP Autonomous System using two 2600 series routers; designed a "Router on a Stick" configuration for 2621 to provide routing using VTP; ISL trunking with FastEtherChannel.
• Implementation: Configured & installed new Cisco 2621 to route IP traffic into unused, subnetted IP address space; configured & installed new Cisco 2924M to complete an upgrade to 100Mbps into every building.
• Capacity Planning: Benchmarked inter-building network traffic on multimode fiber; designed solution to upgrade fiber links from 100BaseFX to 1000BaseSX.
• Monitoring: Installed MRTG, Multi Router Traffic Grapher, on Red Hat Linux with Apache Server; installed PrivateI, an application that parses syslogs in order to produce reports that detail network security issues.

SCHLUMBERGER TEST & TRANSACTIONS
Network Administrator (contract) 5/1999-11/1999
3K endusers in San Jose & remote locations, 400-500 UNIX nodes, 30 UNIX servers, 8-10 NT servers, 25 Cisco routers & 50+ Cisco 1900 & 2924 switches. Equipment configured: Cisco 3640, 2501, 2620 & 1601 routers; Cisco 2924 & 1900 switches. Sun Ultra 5 with SCSI card & external Multipak.

• Configured & installed Cisco routers & switches for company Intranet: EIGRP routing protocol; IP routed protocol; Extended Access Control Lists; Network Address Translation; DHCP server for Cisco & NT 4.0
• Configured & installed Solaris 2.7 server for a remote location: caching-only DNS; YP Master; Samba printing; Solstice Admin Suite for tape backups; korn shell scripting to start services at system bootup
• Configured & installed Cisco AS5300 Access Server with 2 PRI's for remote access; reconfigured NT Server with new DHCP requirements; tested LAN cables at the remote location using a Fluke 620 Cablemeter

GREATER BAY BANCORP
Network Administrator (contract) 9/1998-5/1999
800 endusers at 15 locations on a Frame Relay network; NT servers & MS Exchange 5.5; 20+ 3COM routers using RIP & IPX routing protocols, IP & IPX routed protocols & a WANextender; 60+ 3COM switches & 2 UNIX servers.

• Designed private IP address space implementation for OSPF
• Configured & installed new NetBuilder II with Ethernet & Frame Relay for a new location; managed the ISDN dial backup project & the disaster recovery project; configured 3COM 3500 switch for layer-three switching
• Troubleshot NT 4.0 server connectivity at remote locations; troubleshot Microsoft Exchange 5.5 Server issues

SANMINA CORPORATION
Network Administrator (contract) 3/1998-9/1998
25+ Bay Networks & Cisco routers, 12+ locations in California, Asia & Europe & 5,000+ endusers; RIP routing protocol; IP routed protocol Cisco routers, Bay routers, NT 4.0 Server.

• Supported company Intranet; provided level-three desktop support; documented existing network devices
• Troubleshot TCP/IP network with T-1 & Frame Relay connections; reconfigured routers for NT 4.0 DHCP rollout; planned router software & firmware upgrade procedures at all remote locations
• Configured & upgraded Bay Routers using Sitemanager; loaded flashcards for Bay Router Software upgrades
• Provided shell scripting to back up configuration files from Bay & Cisco routers; installed Solaris 2.6

NETFRAME SQA
Network Engineer/Performance Test Engineer (contract) 3/1997-3/1998
Ran performance tests using Exchange 5.0; built & supported Windows NT 4.0 testbed utilizing: DNS, WINS, DHCP, IP Forwarding, Unattended Installation, various switches & hubs, including 10/100BaseT, Token Ring & FDDI.

• Performance tested COMPAQ & NetFRAME servers in a comparative test format
• Designed & configured server performance testbed using NetFRAME & COMPAQ servers, Intel 100Base-TX Hubs & 100Base-TX switching hubs; designed remote-access system using ISDN on Ascend MAX equipment.
• Built NT 4.0, Exchange 5.0 Server & NetWare 4.11 server environments with NetFRAME & COMPAQ; RAID 0 & RAID 5 configurations; wrote performance test plans, test cases & project reports; used Ziff-Davis benchmarks; tested servers using loadsim, an Exchange load-simulation tool, to produce network traffic; used Network Monitor & Performance Monitor with counters; administered the testbed of NT 4.0 Workstation PCs

WELLS FARGO
Network Technician (contract) 9/1996-3/1997
2K 3COM routers, 5,000+ endusers & 2,000+ locations in the Western United States. OSPF routing protocol, IP routed protocol 3COM routers, Link Converters, WAN Extender

• Intranet troubleshooting for new access router configurations; supported field technicians installing new access routers on the Frame Relay network
• Used telnet to configure access routers in branch locations & Automatic Teller Machine locations; checked configurations on subinterfaces for Frame Relay PVC's on distribution routers
• Escalated IP network issues to IP Re-Engineering; escalated other network issues to the appropriate escalation path; documented all tickets in a timely fashion; tracked problem resolution
• Troubleshot new Frame Relay circuits with US West, AT&T & GTE; troubleshot end-to-end connectivity in company's IP/SNA environment. 3COM NetbuilderII routers, link converters; used telnet to configure & test ISDN dial backup between access routers & WAN Extender; configured WAN Extender with circuit information & dial numbers for test; troubleshot ISDN dial backup circuits with Bell service providers.

KAISER PERMANENTE
Network Administrator (contract) 3/1996-9/1996
Provided daily network support, documentation, technical leadership, level-two desktop & server support, managed IP host addresses & IPX network numbers. 8-10 NetWare & UNIX servers; 250 endusers on COMAPQ Deskpro systems. Cisco 7507 router with VIP cards; 2 Cisco 4500s; 12 Cisco 2501s; IGRP & IPX routing protocols; IP & IPX routed protocols; 2 Bay 28115 switches with VLANs; 1 System 5000 switching hub with VLANs; 20 D5000 switching hubs; 30 2800 series hubs

• Configured & installed new Cisco 2501 routers for T-1 connections on the Santa Clara campus & satellite locations: Configured & installed Kentrox CSU/DSUs; Configured IGRP & IPX routing protocols; IP helper-address for DHCP; Configured static IP routes
• Supported the following Bay Networks infrastructure products: 28115 switches with VLANs; System 5000 switch with VLANs; D5000 switching hubs; 2800 hubs
• SNMP-based network management with Optivity 6.0 for Windows: Added new D5000's to the SNMP system; Managed network devices; Supported the Windows 95-based Network Node Manager platform
• Restored the configuration on the Bay Networks System 5000 switching hub; reconfigured facility core 7507 router; reconfigured & moved Cisco 4500 & 2501 routers; added DHCP scopes to a NetWare DHCP server
• Built an image for standard desktop deployment which was loaded from a NetWare server; built two new COMPAQ Proliant NetWare 4.11 servers
• Documented the network using Visio 5.0, MS Excel & MS Word; used MS Project to illustrate scheduling issues; tracked problem resolution; managed vendor relations

COMPUTERBIZ
Network Administrator (contract) 3/1995-3/1996
Built server environments to the client specifications, configured & installed new COMPAQ Rackmount Proliant, COMPAQ Insight Manager, Current ROMPAQs, current diagnostics & other COMPAQ proprietary software; HP Netserver, NT 3.51 Server, Microsoft Mail Server, NetWare 3.12 & 4.1, RAID drive array configurations.

• Managed relationships with clients & vendors
• Installed new PCs; supported NT 3.51 Server, NetWare 3.12 & 4.1 server issues
• Troubleshot Macintosh & PC clients: IBM, COMPAQ & Toshiba laptops; PCMCIA cards; Macintosh with System 7.1 & 7.5; COMPAQ & HP desktop systems; Connections to mainframe systems

VANSTAR
Network Specialist 4/1993-3/1995
Managed relationships with vendors & clients; managed projects; team lead on product rollouts

• Installed NT 3.5 & NetWare 3.12 networks; installed applications into a shared Windows 3.11 setup; supported NT 3.5 & NetWare 3.12 networks
• Configured COMPAQ Rackmount Proliant & HP Netserver systems, both hardware & software configurations. Installed ROMPAQ upgrades, system software upgrades, diagnostics & Insight Manager in addition to other applications, licensing software & virus protection software; configured COMPAQ desktops & laptops, & Toshiba laptops with DOS 5.0, Windows 3.11, PCMCIA cards, analog connections, docking stations & port replicators
• Performed data migrations, cc:Mail administration, troubleshot Ethernet & Token Ring LAN issues

EDUCATION

• Associate of Applied Science, Computer Programming: University of New Mexico, Albuquerque, NM
• HP OpenView Network Node Manager I on UNIX (2001)UC Berkeley
• Extension (2000): Intro to C Programming, UNIX Administration, grep, sed & awk shell scripting
• Solaris TCP/IP Network Administration: Sendmail & DNS (1999)
• Solaris UNIX System Administration I (1999)
• Microsoft Certified Systems Engineer core courses (1997)

PROFESSIONAL AFFILIATIONS
Silicon Valley Cisco Users Group

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