SAMPLE RESUME
Account Manager

TARGET

Project management or marketing position with a growing Internet, communications or altruistically inclined company where I can use my skills, education and enthusiasm in a professional, mutually beneficial, growth-oriented business environment.

WORK EXPERIENCE

Claritas, Inc.
Chicago, IL / 2000 – 2001

Account Manager

• Prepared renewal and upsell proposals; identified cross-sell opportunities.
• Provided application support and training for Claritas software products, databases and segmentation systems.
• Tracked developments in the information and communications & energy industries; maintained technical and product knowledge files.

Client Service Manager

• Supported the Midwest sales region teams with projects, proposals and presentations.
• Researched and developed industry knowledge of various client market segments, including communications & energy, financial services, retail, restaurants & real estate and media & agency.
• Updated and performed quality control checks on client database; managed client contracts and issued renewal reminders.
• Accompanied account executives offsite and assisted them with client presentations.
• Served as a client liaison with company divisions for production schedule and deliverables.

Claritas, Inc.
Arlington, VA / 1999 – 2000

Regional Contract Administrator

• Created client contracts for Arlington account executives responsible for managing the Southern region and national accounts.
• Supported account executives and managers with projects, proposals and presentations.
• Organized and maintained current and archived contract files to ensure orders were posted and fulfilled in a timely manner.
• Communicated daily with the accounting and legal departments to finalize contracts and give recommendations for improving the new contract process.

Client Service Associate

• Input project and license orders into Bridge, a proprietary order processing system; provided order production and billing information to account managers.
• Served as a liaison between the accounting staff and the Arlington-based sales team.
• Assisted the Financial Services group with projects and client presentations.
• Completed training classes to develop knowledge of Claritas products and client needs.

US Patent and Trademark Office
Arlington, VA / 1998 – 1999
Administrative Assistant

• Used Microsoft Access to input data for incoming patent applications.
• Answered phone inquiries from examiners and attorneys regarding specific patent applications.
• Organized conferences for examiners to resolve application disputes.
• Prepared patent applications for final review.

NOVA Environmental Group
Alexandria, VA / 1997 – 1998
Marketing Supervisor

• Managed a sales team in the expanding Northern Virginia market.
• Attended nationwide training seminars to enhance marketing and communication skills.
• Conducted presentations on company products and opportunities for corporate sponsors.
• Trained individuals on company products and sales methodology.

Omni Charlottesville Hotel
Charlottesville, VA / 1996
Sales Intern

• Developed the Association and University group market segments within Virginia while soliciting new profitable national business.
• Merchandised guest rooms and function spaces to maximize revenue potential and ensure complete customer satisfaction.
• Maintained aggressive weekly telephone, site inspection and personal call goals.

SKILLS

Software
Word, Access, Excel, PowerPoint, WordPerfect, Internet Explorer, Netscape

Languages
Cobol, HTML, Visual Basic 4.0

General
Extremely adaptable team player. Strong problem-solving skills. Ability to maintain professionalism, grace and focus under pressure. Effective professional written and verbal communication skills. Learn new skills easily. Superb planning abilities and highly resourceful organizational skills. Adept at successfully assuming new responsibilities and assignments.

EDUCATION

James Madison University, Harrisonburg, VA / 1997
Bachelor of Business Administration
Major: Marketing, Minor: Computer Information Systems
Honors: Dean’s List, four semesters